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Privacy Policy

Last updated: October 14, 2025

Del‑Val Homebuyers (“Del‑Val Homebuyers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share. This Privacy Policy explains how we collect, use, share, and protect information when you visit delvalhomebuyers.com, use our services, or interact with us (including via SMS). By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect information in various ways to deliver our services and communicate with you:

a) Information You Provide

  • Name, email address, phone number, property details when you request an offer, submit forms, or otherwise contact us.

  • Billing or payment information if applicable (processed via third‑party payment processors).

b) SMS Consent & Messaging Data

  • Mobile phone number, opt‑in / opt‑out status, timestamps of when you subscribed or unsubscribed.

  • Message logs, including content sent/received, delivery status, and metadata (timestamps, message IDs) — for compliance and recordkeeping.

c) Usage & Device Data

  • IP address, browser type and version, device type, operating system, page visits, time stamps.

  • Cookies, web beacons, local storage, and similar tracking technologies to monitor site usage, preferences, and performance.

2. How We Use Your Information

We use data to:

  • Provide, operate, and maintain our services

  • Respond to your requests and inquiries

  • Send SMS messages (e.g. confirmations, reminders, follow-ups) — only if you have opted in

  • Personalize your experience and improve our website

  • Analyze trends and usage, to improve our offering

  • Comply with legal, regulatory, and security obligations

3. SMS / Messaging Compliance & 10DLC / TCR Requirements

To ensure responsible and compliant messaging, we adhere to the following:

a. Consent & Opt-In
We send SMS messages only to persons who have explicitly opted in (e.g. via form, text keyword, or explicit consent during interaction).

b. Identification & Transparency
All SMS messages clearly identify Del‑Val Homebuyers as the sender.

c. Message Frequency & Cost Disclosure
The number of messages you may receive depends on your interaction. Message & data rates may apply based on your carrier.

d. Opt-Out / STOP / HELP
You may opt out at any time by replying STOP to any SMS.
For help or questions, reply HELP or contact us via email or phone.
Once you opt out, we will cease sending further SMS messages (unless you opt back in).

e. No Third-Party Marketing Sharing
We do not sell, rent, or otherwise share your phone number or SMS consent status with third parties for their own marketing.

f. Retention of Records
We retain opt‑in / opt‑out records, message logs, and related metadata in compliance with carrier and regulatory requirements (TCR, CTIA) for audit or recordkeeping purposes.

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in limited circumstances:

  • With service providers (e.g. hosting, analytics, SMS platform, payment processors) under contractual obligations

  • For legal compliance: when required by law, regulation, or to respond to legal process

  • In business transactions: such as merger, acquisition, or sale of assets (with notice where required)

Third parties are only permitted to use your information to perform services for us, and not for their own marketing.

5. Data Security & Retention

  • We implement administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.

  • However, no method of internet transmission or electronic storage is completely secure.

  • We retain personal data only as long as necessary to fulfill the purposes in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

  • SMS consent / messaging logs are stored for the time required to satisfy regulatory and carrier audit needs.

6. Your Rights & Choices

You may:

  • Access, correct, update, or delete your personal data

  • Withdraw your consent to receive SMS or marketing communications

  • Opt out of cookies (though some site features may not function properly)

To exercise these rights, contact us via email [insert email] or use your account settings if available.

7. Children’s Privacy

Our services are directed to individuals 18 years or older. We do not knowingly collect personal data from minors under 18. If we discover we have collected data from a minor in error, we will promptly delete it.

8. International Data Transfers

Your information may be transferred to, stored, or processed in the United States or other jurisdictions with differing data protection laws. By using our services, you consent to such transfers. We take reasonable steps to safeguard your data consistent with applicable law.

9. Changes to Privacy Policy

We may modify this Privacy Policy at any time. The updated version will be posted with a new “Last updated” date. Your continued use of the site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, send an email to:

Del‑Val Homebuyers
Email: hello@delvalhomebuyers.com
Phone: (215) 714 1440
Address: 1650 Limekiln Pike Ste B19 #241 Dresher, PA 19025

 

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